Assessor Resource

MSFFT5005
Organise enterprise maintenance programs

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers establishing, organising and implementing preventative and reactive maintenance programs and capabilities required to optimise operational and production performance.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Clarify maintenance requirements

1.1

Equipment specifications, service requirements and workplace procedures are checked for recommended maintenance intervals and processes

1.2

Special requirements for maintenance are separated from normal lubrication, adjustment and maintenance schedules

1.3

Comparisons with previous experience, future equipment use, production requirements and standard operating procedures are made

1.4

An outline plan for maintenance and a related work schedule are identified and developed

2

Establish maintenance systems

2.1

Costing for process is identified based on work schedule, equipment manufacturer recommendations, charges for materials, equipment and consumables, and external/internal labour charges

2.2

Required production interruptions, processes and procedures are documented and recorded

2.3

Maintenance providers are identified

2.4

Maintenance systems options are analysed and recommendations processed to management

2.5

Approvals for the maintenance systems concepts and resources are obtained

3

Organise maintenance activities

3.1

Work health and safety (WHS) requirements, including personal protection needs, are observed throughout the work

3.2

Production schedules and staff rosters are checked to identify times when the maintenance process may be scheduled, including optimum timing for shutdown

3.3

Permission from supervisory personnel is obtained for timing of maintenance to optimise the maintenance process and production

3.4

Detailed work plans are developed in accordance with production schedules covering the availability of expertise and scheduling of resource availability

3.5

Employees with the required competencies are identified and, where necessary, appropriate training and assessment are facilitated

3.6

Approvals for production schedule, employee work pattern and maintenance schedule adjustments are obtained

3.7

Work plan is refined to ensure the maintenance program will maintain workplace outputs in terms of workplace policy

4

Resource maintenance requirements

4.1

Required consumables for maintenance and their reliable supply is established

4.2

Externally sourced equipment is determined and supply arranged

5

Complete maintenance procedures

5.1

Maintenance work schedule is completed following the work plan

5.2

Appropriate readings, measurements and recordings are made and compared to equipment, product and other relevant specifications

5.3

Areas requiring further testing are identified and appropriate procedures for testing recommended to supervisory staff

5.4

Appropriate adjustments to the work schedule plan are made based on experience and documentation completed

5.5

Maintenance records are completed and forwarded to appropriate personnel

5.6

Areas where changes to equipment operation or routine maintenance are required to maintain optimum work output and equipment life are noted

Collect, organise and understand information related to furnishing work instructions and work orders and safety procedures

Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment

Identify materials used in the work process

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Establish the maintenance program for a real or simulated significant production operation, including:

coordination of maintenance within the context of production schedules

identification of resource requirements for maintenance, including skills of employees involved

recording and reporting requirements to provide system visibility and accountability potential

Complete a benefit analysis of an existing and significant maintenance program and suggest improvements to maintenance operations and, where authorised, negotiate changes

Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements

Lead others and work effectively to improve production quality and outcomes

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Use workplace technology related to the coordination, including communication equipment, time and management aids and other measuring devices

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity and encourage participation of employees in the planning of work activities and changes

Contemporary equipment maintenance theories covering benefits and costs

The effects of production schedules, time and resource requirements when scheduling the maintenance process

Risk analysis processes

Company operating procedures, including procedures for maintenance

Operation requirements of equipment and work systems in the work area

Competency requirements of the work activities

Relevant WHS requirements

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to production information and schedules, equipment specifications, and workshop manuals for production process equipment requiring maintenance.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Clarify maintenance requirements

1.1

Equipment specifications, service requirements and workplace procedures are checked for recommended maintenance intervals and processes

1.2

Special requirements for maintenance are separated from normal lubrication, adjustment and maintenance schedules

1.3

Comparisons with previous experience, future equipment use, production requirements and standard operating procedures are made

1.4

An outline plan for maintenance and a related work schedule are identified and developed

2

Establish maintenance systems

2.1

Costing for process is identified based on work schedule, equipment manufacturer recommendations, charges for materials, equipment and consumables, and external/internal labour charges

2.2

Required production interruptions, processes and procedures are documented and recorded

2.3

Maintenance providers are identified

2.4

Maintenance systems options are analysed and recommendations processed to management

2.5

Approvals for the maintenance systems concepts and resources are obtained

3

Organise maintenance activities

3.1

Work health and safety (WHS) requirements, including personal protection needs, are observed throughout the work

3.2

Production schedules and staff rosters are checked to identify times when the maintenance process may be scheduled, including optimum timing for shutdown

3.3

Permission from supervisory personnel is obtained for timing of maintenance to optimise the maintenance process and production

3.4

Detailed work plans are developed in accordance with production schedules covering the availability of expertise and scheduling of resource availability

3.5

Employees with the required competencies are identified and, where necessary, appropriate training and assessment are facilitated

3.6

Approvals for production schedule, employee work pattern and maintenance schedule adjustments are obtained

3.7

Work plan is refined to ensure the maintenance program will maintain workplace outputs in terms of workplace policy

4

Resource maintenance requirements

4.1

Required consumables for maintenance and their reliable supply is established

4.2

Externally sourced equipment is determined and supply arranged

5

Complete maintenance procedures

5.1

Maintenance work schedule is completed following the work plan

5.2

Appropriate readings, measurements and recordings are made and compared to equipment, product and other relevant specifications

5.3

Areas requiring further testing are identified and appropriate procedures for testing recommended to supervisory staff

5.4

Appropriate adjustments to the work schedule plan are made based on experience and documentation completed

5.5

Maintenance records are completed and forwarded to appropriate personnel

5.6

Areas where changes to equipment operation or routine maintenance are required to maintain optimum work output and equipment life are noted

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit context includes:

WHS requirements, including legislation, building codes, material safety management systems, hazardous and dangerous goods codes, and local safe operating procedures or equivalent

work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, manual handling procedures and organisation insurance requirements

work requires individuals to demonstrate conceptual and analytical ability, discretion, judgement and problem solving and is generally performed with little external assistance and with minimal supervision or direction

work activities of other employees are supervised and assistance to others is provided

customers are normally internal

Machines and equipment include:

microprocessor or computer-controlled machines

production and facility equipment used in the enterprise

Personal protective equipment includes:

that prescribed under legislation, regulations and enterprise policies and practices

Information and procedures include:

work procedures/instructions

manufacturer specifications and instructions

standard forms of workplace process and procedures

organisation work specifications and requirements

legislation, regulations and codes of practice

quality and Australian Standards and procedures

Collect, organise and understand information related to furnishing work instructions and work orders and safety procedures

Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment

Identify materials used in the work process

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Establish the maintenance program for a real or simulated significant production operation, including:

coordination of maintenance within the context of production schedules

identification of resource requirements for maintenance, including skills of employees involved

recording and reporting requirements to provide system visibility and accountability potential

Complete a benefit analysis of an existing and significant maintenance program and suggest improvements to maintenance operations and, where authorised, negotiate changes

Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements

Lead others and work effectively to improve production quality and outcomes

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Use workplace technology related to the coordination, including communication equipment, time and management aids and other measuring devices

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity and encourage participation of employees in the planning of work activities and changes

Contemporary equipment maintenance theories covering benefits and costs

The effects of production schedules, time and resource requirements when scheduling the maintenance process

Risk analysis processes

Company operating procedures, including procedures for maintenance

Operation requirements of equipment and work systems in the work area

Competency requirements of the work activities

Relevant WHS requirements

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to production information and schedules, equipment specifications, and workshop manuals for production process equipment requiring maintenance.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Equipment specifications, service requirements and workplace procedures are checked for recommended maintenance intervals and processes 
Special requirements for maintenance are separated from normal lubrication, adjustment and maintenance schedules 
Comparisons with previous experience, future equipment use, production requirements and standard operating procedures are made 
An outline plan for maintenance and a related work schedule are identified and developed 
Costing for process is identified based on work schedule, equipment manufacturer recommendations, charges for materials, equipment and consumables, and external/internal labour charges 
Required production interruptions, processes and procedures are documented and recorded 
Maintenance providers are identified 
Maintenance systems options are analysed and recommendations processed to management 
Approvals for the maintenance systems concepts and resources are obtained 
Work health and safety (WHS) requirements, including personal protection needs, are observed throughout the work 
Production schedules and staff rosters are checked to identify times when the maintenance process may be scheduled, including optimum timing for shutdown 
Permission from supervisory personnel is obtained for timing of maintenance to optimise the maintenance process and production 
Detailed work plans are developed in accordance with production schedules covering the availability of expertise and scheduling of resource availability 
Employees with the required competencies are identified and, where necessary, appropriate training and assessment are facilitated 
Approvals for production schedule, employee work pattern and maintenance schedule adjustments are obtained 
Work plan is refined to ensure the maintenance program will maintain workplace outputs in terms of workplace policy 
Required consumables for maintenance and their reliable supply is established 
Externally sourced equipment is determined and supply arranged 
Maintenance work schedule is completed following the work plan 
Appropriate readings, measurements and recordings are made and compared to equipment, product and other relevant specifications 
Areas requiring further testing are identified and appropriate procedures for testing recommended to supervisory staff 
Appropriate adjustments to the work schedule plan are made based on experience and documentation completed 
Maintenance records are completed and forwarded to appropriate personnel 
Areas where changes to equipment operation or routine maintenance are required to maintain optimum work output and equipment life are noted 

Forms

Assessment Cover Sheet

MSFFT5005 - Organise enterprise maintenance programs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSFFT5005 - Organise enterprise maintenance programs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: